At International House London, we are excited to invite you to join our team for the upcoming Young Learner summer season.
Essential Requirements
- Educated to GCSE standard 5 A*-C grades (including English and Maths) or equivalent
- Proficient English Speaker
- IT literate with focus on Microsoft Word, Outlook and Excel
- Excellent understanding of children’s welfare
- Experience in residential/pastoral duties
- Experience in people management
- Young Learner experience
- Working with mixed nationality students
- Excellent interpersonal skills with a client focused approach
- Ability to both lead and work as part of a team
- Ability to work under pressure and to deadlines
- Excellent time management and organisational skills
- Good IT skills
- Confidence to take initiative and work autonomously
- Ability to problem solve in the moment
- Satisfactory DBS check/Police Check.
Desirable
- Pastoral or psychology qualification; counselling
- Safeguarding Qualification
- Boarding School experience
- Ability to speak other languages
- First Aid qualified.
- Safeguarding training
Job Description
Duties and responsibilities of all summer staff
Student Welfare and Safety
• Actively promote and safeguard the welfare of all students
• Create and maintain a safe, respectful, and inclusive environment
• Stay vigilant and report any concerns about student well-being to appropriate staff members
• Understand and adhere to all child protection and safeguarding policies
Pastoral Care and Student Support
• Provide emotional support and guidance to students adjusting to a new environment
• Collaborate with other staff members to address individual student needs
Professional Conduct
• Follow instructions and directives from line managers (DoS and CM) promptly and professionally
• Contribute to a positive work environment by maintaining a cooperative and respectful attitude
• Be flexible and willing to take on additional responsibilities as assigned by your line managers
• Adhere to all IHL Young Learners policies, procedures, and codes of conduct
Duties and responsibilities of Welfare manager
Welfare team
• Support House supervisors and provide guidance
• Observe house meetings and provide feedback
• Ensure House supervisors have rota and mobilise them during on-call hours
• Carry out appraisals at the end of the summer
• Hold meetings with House supervisors – ensure they are up to date on information for house meetings
• Respond to emails for Welfare department
Host centre
• Liaise with host centre staff regarding cleanliness, etc
• Ensure host centre staff are aware of any damage in rooms or boarding houses
• Communicate regarding maintenance issues
Transfer day
• Liaise with centre administrator to ensure rooms are ready for arrivals
• Ensure house supervisors are aware of arrival/departures
• Remind house supervisors to check rooms for damage
Student welfare
• Take care of students who are unwell
• Report incidents, sickness and concerns
• Provide emotional support to students
• Administer medicine to students when necessary
Other Benefits
What training will I receive?
• First aid training (optional)
• British council safeguarding training
• Role specific training on staff portal
• Professional development training, e.g. safeguarding
What's included/working conditions?
• 3 meals a day, and access to tea and coffee throughout the day
• free accommodation with en-suite or shared bathroom facilities (please note that we cannot guarantee en-suite rooms, but the shared bathrooms will be staff only)
• opportunities to attend excursions to locations in the surrounding area and around the UK
• some use of the on-site facilities (by arrangement with the centre)
• professional development opportunities
How will this enhance my career?
• pastoral care roles, roles with responsibility for welfare
• working with teenagers and young people
• working within educational institutions
• managerial and organisational